Valency
Allservices

(Service11/11)

Maintenance&Support

Ongoingupdates,monitoring,andfixesafterlaunchsoyourproductkeepsrunning.

(Timeline)
Ongoing
(Engagement)
Monthlyretainer
(Idealfor)
Productsalreadylive

(01)Overview

Someonewatchingtheproductafterlaunch—fixingbugs,applyingupdates,andkeepingdependenciessecuresoyoucanfocusonthebusiness.

(02)What'sincluded

  1. 01Agreedresponsetimesforissues
  2. 02Securityanddependencyupdates
  3. 03Smallfeaturetweakswithinretainer
  4. 04Uptimeanderrormonitoring
  5. 05Monthlysummaryofworkdone

(03)Howitworks

  1. Step01OnboardWelearnyourcodebase,hosting,andpriorities.
  2. Step02MonitorUptimeanderrortrackingsoissuessurfaceearly.
  3. Step03Fix&updateBugs,updates,andsmalltweakshandledeachmonth.
  4. Step04ReportAshortmonthlysummaryofwhatchangedandwhy.

(04)Whoit'sfor

Goodfitifyou'veshippedbutdon'thavein-housecapacitytomaintainandimprovetheproductmonthtomonth.

(05)Tools

Yourexistingstack/Sentry/GitHub/Hostingprovidertools

(Nextstep)

Let'sscopeyourMaintenance&Support.